Terms And Conditions
Shipping and Delivery Times
Please note that all delivery times are estimated and cannot be guaranteed. Especially when larger volume orders are placed delivery times may exceed those advertised here. Where possible we will inform you of any delays.
All deliveries will be made by courier companies, except by prior arrangement, for which a signature is generally required on receipt. Please allow up to three working days for delivery if item is in stock. We will often be much quicker.
In normal circumstances orders placed before 3pm Monday – Friday will be despatched same day for next working day delivery. Orders placed after this time cannot be guaranteed to be despatched that day, although we will do our utmost to achieve this.
Delivery costs in mainland UK are £5.95 (excl VAT) and free delivery for any orders with a value over £100 (excl VAT).
Parcels up to 2 Kilograms are sent via Air Mail, for larger consignments and those of high value shipping methods vary according to destination. Please note we cannot ship tyres and batteries outside of the United Kingdom.
Please allow up to 10 working days for deliveries to EU member states and up to 30 working days for USA and Canada deliveries under 2kg. For other destinations and larger items please allow up to 6 weeks.
All orders within the EU incur a minimum £12 delivery charge, orders outside of the EU will be individually assessed based on size and value of goods.
When goods are supplied in error we will cover all shipping costs and exchange or credit in full.
Supply errors must be reported within 7 days of delivery.
Returns can only be accepted by prior arrangement and should have a covering note with the invoice number clearly marked. We reserve the right to charge a 15% restocking fee on goods retuned to us when ordered in error or no longer required.
Electrical goods cannot be returned.
Minimum Annual Turnover
We reserve the right to withdraw trade terms from any account with an annual turnover of less than £500 excluding VAT.
We do not release any personal information including email addresses and would never use any information supplied for external marketing purposes.
Prices are subject to change. Some prices in our brochure might not be up to date. If in doubt please contact us or log into your trade account. The latest price changes are always reflected on our website first.
Any typographical, clerical or other error or exclusion in any sales material, quotation, price list, acceptance of offer, invoice or other document or information issued by WMD shall be subject to alteration without any liability to WMD and without any prior declaration.
All goods remain property of WMD until paid for in full. However, it is the customer's responsibility to insure the goods while in their care.
A full and detailed list of terms and conditions is available on request.